Policies
CHECK-IN
The desk is usually staffed from 8 AM to 3 PM. However, we sometimes lock the door to leave for errands. We are never more than a few minutes away.
If we are away from the desk when you arrive, you will find an envelope on the door with your last name, your keys, parking information, and directions to your room.
You will receive a pre-arrival email with instructions for where to park. Depending on occupancy, we will direct you to park in our lot (Google Map) across Boundary St from the Inn or the City garage (Google Map) behind the Inn.
Give us your car license number at check-in, and we will pay for your parking in the garage if that is where you are directed to park. We will register you formally the following morning.
- Call 757-345-1776 if you have any concerns or problems.
- If possible, could you let us know your approximate arrival time?
- Call or Email: reservations@FifeAndDrumInn.com
CANCELLATIONS
Please consider that due to our small size, cancellations affect us significantly. A last-minute cancellation gives us little chance of rebooking a room, so our policies are firm.
If your travel plans change and you must cancel or change your reservation, please email us at least 14 (fourteen) days* before your arrival date. In this case, you may apply the deposit to a future visit at no charge, or your deposit, less a $25 admin fee per room, will be refunded to your credit card account.
Cancellation (or reduction in room nights) of a confirmed reservation within 14 days of the scheduled arrival date will result in no refund given (regardless of the reason for non-arrival or early departure), and the credit card account on file will be charged the balance of the confirmed total amount. If we can rebook the room for the dates canceled, you will receive credit for a future stay.
The cancellation policy covers early departures and partial cancellations, shortened stays due to medical or family emergencies, bad weather, missed or canceled flights, and changes of plans.
*A 90-day cancellation notice is required for multiple room bookings, whole house bookings, and some holidays and special event dates.
We recommend you purchase vacation trip insurance through Travel Guard or a similar company to avoid accepting the risk of incurring cancellation charges due to personal or family emergencies, etc.
PAYMENT
Forms of payment at the Fife and Drum Inn include AMEX, Visa, MasterCard, Discover, Personal Check, and cash. Half of the room night stay (less tax) is due at the time of the reservation. The balance is due on arrival.
LENGTH OF STAY
The minimum stay allowed for Friday or Saturday is two nights. However, three nights may be required for W&M homecoming, graduation, Grand Illumination, and other special events.
THE FIFE AND DRUM INN IS A SMOKE-FREE FACILITY